canada.com: “Verizon spokeswoman Bobbi Henson denies assertions that Verizon has blocked all mail from entire countries in Europe based on their Internet addresses, and she said decisions to block certain service providers were limited to a few in Asia that were sending nothing but spam.

“She insisted Verizon’s anti-spam controls are standard industry practices.

Still, complaints continue…”

So if everyone is just as bad, why is Verizon one of a tiny fraternity of ISPs suffering multiple legal attacks from apoplectic users? What do other ISPs say?

Reader responses to Verizon Denies Spam Filter Issues in Broadband Reports: “Maybe Verizon has some network engineers that don’t know what they are doing and have inadvertently blocked entire ranges of addresses in the routers that connect their email servers to the world. I don’t disbelieve what Verizon is claiming about intentional blocking. They may just be covering up for gross incompetence.”

“Dump them. Find a provider which doesn’t do email blocking and be done with it.”

But like it or not, network admininistrators must care. Even non-Verizon, non-Asian system administrators. “The problem is with CUSTOMERS who BUY stuff from us, using a Verizon account. It means, thanks to Verizon stupidity, if the… email comes from a foreign server they don’t get it. So they cancel the order… it acts as an illegal block on trade, and who Verizon customers can do business with.”

Same goes for buying and and corresponding as well.

You can’t fix Verizon. So what can you do? Wise admins kill the viruses, then mark the spam, so users can decide what to do with it. They use blacklists only in a “consulting” role, never as final arbiter of what’s spam and what’s not. So they don’t simply block blockhead ISPs… Like You-Know-Who.